Jewelry Care & Service
Your jewelry was made to be lived in.
Late nights. Long weekends. Rooftop cocktails. Vacations. Everyday life.
Le Golden Boy jewelry is handcrafted to go where you go—and like anything worth wearing often, it deserves a little care along the way.
Whether your piece needs its annual refresh, a repair, or simply a little attention, we’re here to help keep your jewelry looking its best.
BRING IT BACK TO THE BOYS
A little love goes a long way.
Every Le Golden Boy piece comes with a complimentary Annual Check + Refresh during the first two years from the original date of purchase.
Think of it as a check-in for your jewelry. We'll take a look, give it a little love, and identify any areas that may need some extra attention.
Your complimentary Annual Check + Refresh may include:
- Visual inspection
- Light cleaning
- Appropriate polishing
- Checking clasps and closures
- Checking connections and other components
- General assessment of your piece's condition
One complimentary Annual Check + Refresh is available per year during the first two years from the original date of purchase.
Bring It Back to the Boys is a routine care and maintenance service and is separate from Le Golden Boy's 2-Year Limited Warranty.
REQUEST YOUR REFRESH →
Something Need a Little More Love?
Jewelry gets worn. Things happen.
A bracelet catches on something. A necklace needs restringing. A clasp has seen better days. Or maybe your favorite piece just isn't looking or feeling quite right.
Bring It Back to the Boys.
We'll evaluate your Le Golden Boy jewelry and recommend the appropriate service.
Repairs & Maintenance
Depending on the piece and its condition, services may include:
- Restringing
- Clasp replacement or repair
- Replacement of components
- Chain or connection repairs
- Cleaning and polishing
- Adjustments
- Other maintenance or repair needs
Because every situation is different, repairs, restringing, replacement components and damage are not automatically included in your complimentary Annual Check + Refresh and may carry an additional cost.
We'll take a look and let you know your options and any associated cost before we do anything.
If you believe something may be wrong with your piece due to its materials or craftsmanship, it may qualify for service under our 2-Year Limited Warranty.
VIEW OUR 2-YEAR LIMITED WARRANTY →
REQUEST A REPAIR →
How It Works
1. Tell Us What's Going On
Submit a Jewelry Care & Service Request with some information about your piece, when you purchased it, and what you're noticing. Photos can help us understand what's going on before we see the piece in person.
2. We'll Take a Look
The Boys will review your request and determine the best next step.
We'll let you know whether it falls under your complimentary Annual Check + Refresh, may qualify under our 2-Year Limited Warranty, or requires additional repair or maintenance.
3. Send It Our Way
If we need to see the piece in person, we'll give you instructions for getting your jewelry back to us safely—or you can Bring It Back to the Boys at one of our pop-ups.
4. We'll Take Care of You
Once we've evaluated your piece, we'll complete the approved service and get it ready to return to your collection—and your life.
START A SERVICE REQUEST →
Not Sure What Your Piece Needs?
That's okay. You don't have to diagnose your jewelry.
Tell us what you're noticing and we'll help determine whether your piece needs a refresh, maintenance, repair, or may qualify for warranty service.
TELL THE BOYS →
Take Care of It. Wear the Hell Out of It.
Want to know how to clean, store and care for your jewelry between visits?
Our Jewelry Care Guide covers everyday care for Gold-Filled, Sterling Silver, solid gold, stainless steel, freshwater pearls, Cubic Zirconia, natural stones and more—so you can spend less time worrying about your jewelry and more time wearing it.
READ THE JEWELRY CARE GUIDE →